Privacy in a first-contact setting

The mailbox receives the details normally included with a message: the address you write from, your content, a name when supplied, and delivery data. We use them to read your inquiry, answer it, and avoid confusing it with another thread.

Information you need not send

A focused question does not require account access, unpublished material, financial data, or identifiable information about learners. Please keep confidential documents out of ordinary email unless there is a separately agreed reason to handle them.

Requests about correspondence

You can ask about correction, access, or deletion of information connected with your messages. Give a date or subject line to make the request precise.